Our Privacy Policy

Last Updated on 19 January, 2026

Creator24 ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Creator24 platform, website, and related services (collectively, the "Services").

By using Creator24, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. Information We Collect

We collect information to operate, improve, and secure the Services.

a. Information You Provide

  • Account information (name, email address, password)

  • Company or agency details

  • Creator, brand, and deal-related information you upload

  • Communications with us (emails, support messages)

  • Billing and payment information (processed via third-party providers)

b. Information We Collect Automatically

  • IP address, device type, browser type

  • Usage data (features used, actions taken, timestamps)

  • Log files and diagnostic data

  • Cookies and similar tracking technologies

c. Information from Third Parties

  • Integrations you connect (e.g. email providers, CRM tools, analytics platforms)

  • Payment processors and identity verification services

  • Publicly available data where permitted by law

2. How We Use Your Information

We use your information to:

  • Provide and operate the Services

  • Create, manage, and secure user accounts

  • Enable deal tracking, AI features, analytics, and automation

  • Process payments and subscriptions

  • Communicate with you about updates, security, or support

  • Improve performance, reliability, and user experience

  • Detect, prevent, and address fraud or abuse

  • Comply with legal and regulatory obligations

We do not sell your personal data.

3. AI and Automated Processing

Creator24 includes AI-powered features that may analyze content you provide (such as emails, deals, contracts, or metadata) to generate insights, summaries, recommendations, or automations.

  • AI outputs are generated based on user-provided data and system models

  • You retain ownership of your data

  • We do not use private customer data to train public models without consent

4. Data Sharing and Disclosure

We may share information with:

  • Service providers who support our infrastructure (hosting, analytics, payments)

  • Third-party integrations you explicitly connect

  • Legal authorities if required by law or to protect rights and safety

  • Successors in the event of a merger, acquisition, or asset sale

All third parties are required to protect your data and use it only for authorized purposes.

5. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Services

  • Fulfill contractual and legal obligations

  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to legal requirements.

  1. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your data, including:

  • Encryption in transit and at rest where appropriate

  • Access controls and authentication

  • Monitoring for unauthorized access

No system is 100% secure, but we actively work to protect your information.

  1. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Correct or update inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent where applicable

To exercise your rights, contact us at: privacy@creator24.ai

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in

  • Understand usage patterns

  • Improve performance and features

You can control cookies through your browser settings.

  1. International Data Transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

  1. Children's Privacy

Creator24 is not intended for users under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or via email. Continued use of Creator24 after changes means you accept the updated policy.

  1. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: rahul@creator24.ai